Payment Policy

Effective Date: January 2, 2025

At FutureHato, we strive to provide our customers with a secure, reliable, and convenient payment process. This Payment Policy outlines the various payment methods we accept, how payments are processed, and the terms associated with purchasing products from our website. By placing an order on FutureHato.com, you agree to the terms outlined in this Payment Policy.

1. Payment Methods

We accept the following payment methods for orders placed on our website:

      • Credit Cards: Visa, MasterCard, American Express, Discover
      • Debit Cards: Any major debit card with a Visa or MasterCard logo
      • PayPal: Secure online payments through PayPal
      • Gift Cards: FutureHato gift cards can be used to pay for purchases

We ensure that all payments are processed securely through encrypted payment gateways, protecting your financial information.

2. Payment Processing

      • Order Confirmation: When you place an order on FutureHato.com, your payment will be processed at the time of checkout. Once payment is authorized, you will receive an Order Confirmation email with details of your purchase, including order number, products ordered, and estimated delivery date.

      • Payment Authorization: By entering your payment details during checkout, you authorize FutureHato to charge your payment method for the total order amount, including applicable taxes and shipping fees.

      • Fraud Prevention: To ensure the safety of all transactions, we may verify your payment information before processing an order. In the event of an issue with payment authorization or fraud detection, we will notify you immediately and work with you to resolve the issue.

3. Currency

All prices on FutureHato.com are listed in USD (U.S. Dollars). If you are shopping internationally, please be aware that the final payment amount will be converted to your local currency by your payment provider or bank. Exchange rates may vary, and additional foreign transaction fees may apply.

4. Payment Security

      • SSL Encryption: All transactions on our website are encrypted using Secure Socket Layer (SSL) technology, ensuring that your payment details are securely transmitted and protected from unauthorized access.

      • PCI Compliance: We follow strict Payment Card Industry (PCI) standards to ensure that your credit card information is securely processed. FutureHato does not store your credit card details on our servers, providing an additional layer of protection for your personal and financial data.

5. Taxes and Duties

      • Sales Tax: Sales tax is applied to orders based on your shipping address and is calculated during checkout. The applicable sales tax will be displayed before you complete the payment process.

      • International Orders: If you are purchasing from outside the United States, please be aware that your order may be subject to additional customs duties, taxes, and fees imposed by your country. These charges are the responsibility of the customer and are not included in the total cost of your order. We recommend checking with your local customs office for more information on potential import charges.

6. Payment Issues

      • Payment Declines: If your payment is declined, we will notify you immediately. Please check your payment details and ensure that your billing information is correct. If the issue persists, contact your bank or payment provider for assistance.

      • Failed Transactions: In the event of a failed payment, your order will not be processed, and no products will be shipped. If you encounter issues with processing your payment, please reach out to our customer support team at info@futurehato.com for assistance.

7. Subscription Services (If Applicable)

If you are subscribing to any products or services on a recurring basis, the following terms apply:

      • Subscription Billing: You will be billed for your subscription at the beginning of each billing cycle, using the payment method provided at checkout. Recurring charges will occur on the same day each billing cycle unless otherwise specified.

      • Cancellation: You may cancel your subscription at any time by contacting us at info@futurehato.com. If you cancel before the end of a billing cycle, you will not be charged for the next cycle, but no refund will be issued for the current cycle.

8. Refunds and Chargebacks

      • Refunds: If you are eligible for a refund, we will issue the amount back to the payment method used at the time of purchase. Please refer to our Refund and Returns Policy for more details on how to request a refund.

      • Chargebacks: If a chargeback is filed for any order, we will attempt to resolve the issue with you directly. Chargebacks may result in the suspension or termination of your account if found to be unjustified.

9. Contact Information

If you have any questions or concerns about our payment process, or if you need assistance with a payment issue, please feel free to contact us:

      • Email: info@futurehato.com
      • Phone: 307-621-0431
      • Address:
        4599 Thorn Street
        Garden Grove, California, United States